Free Shipping On Orders Over $150 · COA Included With Every Order · ≥99% Purity Guaranteed · Discreet Packaging

FAQ

Frequently Asked Questions

Everything you need to know about Noctis Bio and our research compounds.

About Our Products
What are research peptides?
Research peptides are short chains of amino acids used exclusively for laboratory and scientific research purposes. They are not intended for human or animal consumption, and are not FDA approved for therapeutic use. Noctis Bio supplies research-grade peptides to qualified researchers and institutions for in-vitro and laboratory research only.
Are your products third-party tested?
Yes. Every batch sold by Noctis Bio is third-party tested to verify purity and compound integrity. We maintain a minimum purity benchmark of ≥99% across our catalog. Certificates of Analysis (COAs) are available on our COA page and can be provided upon request for any specific batch.
Are these products safe for human use?
No. All products sold by Noctis Bio are strictly for laboratory and scientific research purposes only. They are not intended for human or veterinary use, consumption, or application of any kind. These statements have not been evaluated by the FDA. Our products are not intended to diagnose, treat, cure, or prevent any disease.
What purity standards do you maintain?
Noctis Bio maintains a minimum purity benchmark of ≥99% across all research compounds. Each batch undergoes third-party analytical verification before being made available for purchase. Batch consistency screening ensures every order meets the same standard.
Do you provide Certificates of Analysis (COAs)?
Yes. COAs are available for all products on our COA page. If you need a COA for a specific batch number, contact us at noctisbiolabs@gmail.com and we will provide it within 24 hours.
Ordering & Payment
What payment methods do you accept?
We accept Credit / Debit Card, Klarna, and Zelle. Zelle is our preferred payment method. To pay by Zelle, place your order and send the exact order total to noctisbiolabs@gmail.com — include your order number in the memo. Your order will be processed within 24 hours of payment confirmation.
How do I pay with Zelle?
1. Add your items to cart and proceed to checkout.
2. Select “Pay by Zelle” as your payment method and click Place Order.
3. Open your Zelle app or bank app and send the exact order total to noctisbiolabs@gmail.com.
4. In the memo field write your order number only — do not mention any product names.
5. Your order will be confirmed and shipped within 24 hours of receiving payment.
Can I cancel or modify my order?
Orders can be cancelled or modified within 2 hours of being placed. Contact us immediately at noctisbiolabs@gmail.com with your order number. Once an order has been processed or shipped it cannot be cancelled or modified.
Is my payment information secure?
Yes. All card payments are processed through Stripe, a PCI-DSS compliant payment processor. Noctis Bio never stores your card information on our servers. Your payment data is encrypted and handled entirely by Stripe’s secure infrastructure.
Shipping & Delivery
How long does shipping take?
Orders are typically processed and shipped within 1-3 business days of payment confirmation. Domestic shipping within the United States takes 3-7 business days depending on your location. You will receive a tracking number by email once your order has shipped.
How are products packaged?
All products are packaged discreetly with no external branding or product labeling visible on the outside of the package. Products are sealed and packed to maintain integrity during transit. Lyophilized peptides are shipped with appropriate cold packaging to maintain stability.
Do you ship internationally?
Currently Noctis Bio ships within the United States only. International shipping may be available in the future. Check back for updates or contact us at noctisbiolabs@gmail.com for specific inquiries.
What if my order arrives damaged?
If your order arrives damaged or compromised, contact us within 48 hours of delivery at noctisbiolabs@gmail.com with your order number and photos of the damage. We will review and resolve all damage claims promptly.
Storage & Handling
How should I store research peptides?
Lyophilized (freeze-dried) peptides should be stored in a cool, dry place away from direct light. For long-term storage, keep at -20°C (freezer). Once reconstituted, store at 4°C (refrigerator) and use within 28-30 days. GHK-Cu topical formulations should be stored at room temperature away from direct sunlight.
What is BAC Water and why do I need it?
Bacteriostatic Water (BAC Water) is sterile water containing 0.9% benzyl alcohol, which prevents bacterial growth. It is used for reconstituting lyophilized peptides in laboratory research settings. Noctis Bio sells BAC Water separately as a research supply item.

Still have questions?

Our team responds to all inquiries within 24 hours.

Contact Us
Scroll to Top